Principles of Great Management

According to Wikipedia Management is the administration of an organization, whether it is a business, a non-profit organization, or government body. Management is split into many principles in which you have to apply to assure your success. In this article we will talk about those principles and how you need to apply them as you are in the management position. It is important to follow these steps if you want to continue to grow your business. Let’s begin!

Customer Focus

All companies have a customer base, no matter what field of work you are in. The main outcome from any business is to always be handing out the best in customer service and skills. Consumers are what keeps your company afloat, without that you cannot ever be successful. While in management you need to have staff meetings at least monthly to go over new ways you can keep growing your client list, and to discuss any negative feedback you may or may not receive. You will find that it is nearly impossible to make every single customer 100% happy, however with that being said, you still have to give this a good amount of attention. According to Wikipedia Customer service is the provision of service to customers before, during, and after a purchase. The perception of success of such interactions is dependent on employees “who can adjust themselves to the personality of the guest”. Be well versed on your market and what it is that the customer is seeking out.

Leadership

Leadership is also a huge part of you reaching goals in your position. We have all experienced bad leadership, and if you have not then consider yourself lucky. Being a good leader is of the utmost importance, how you treat your staff will reflect how your staff operates for you. There is an old saying in the business world that you may have heard before “Do not ask employees to do anything you would not do yourself” You may say this is why you hired employees, but when you show your staff that you are not above doing a task they feel more motivated to do it and to do it to your standards. Not only does this build the trust and connection with staff, you are showing them proper methods. Fool proof way to ensure you will have the job done correctly.

Improvement

There is always room to be better, and apply improvement. You can always find a way to improve somewhere. Whether it is prices or an item that is in high demand on the market. Continual improvement of the organization’s overall performance should be a permanent objective of the organization. Undertaking internal audits at regular intervals can assist with identifying opportunities for improvement.

Effective Management of Organizational Resources

An essential component of operationalizing the organization’s strategic plan is allocating resources where they will make the most impact. In fact, Dr. Ray Powers (2015), associate dean in the Forbes School of Business & Technology, argues that it is the most important thing to do.

“I define resources as people, time, money, and assets — and of course the basic definition of a project is to have a goal and a start and end date — for pretty much any activity we do,” he explains.

Managers participate in operational planning and budget planning processes and, in doing so, actively determine what should be done, in what order it is to be done, and determine what resources are appropriate to be successful in achieving the plan. This is not a competition. The strategic plan and its specific objectives determine what will matter and what doesn’t.

Know the Business

A common factor in management is that a qualified manager can manage any business. This is only a little bit true It is true that most managers are generalists rather than specialists; however, many very successful managers began at the bottom and have worked their way up the ladder. What most successful managers bring to their work in leading crews, departments, divisions, and companies is both a solid knowledge of the business, and a solid knowledge of the principles of great management. Those hoping to be in management must first learn the characteristics of the business by doing, working in the trenches, and discovering how the various pieces of the organization work together to become a universal whole because very good managers discover what is universal in the business and capitalize on it to advance the business and improve performance.

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